Our Privacy Policy
Privacy Policy
Last updated: 8 July, 2025
Step 2 Agility Ltd (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Step 2 Agility Ltd
Company Number: Step 2 Agility Ltd.
Registered Office: Office 8482, 182-184 High Street North, East Ham, London E6 2JA UK.
Email: support@step2agility.com
Website: https://step2agility.com
We provide software development and IT consulting services to clients in the UK and internationally.
2. Information We Collect
We may collect and process the following categories of personal data:
a) Information You Provide
- Name, email address, phone number
- Company name and job title
- Billing and payment information
- Project-related details
- Communication records
b) Information We Automatically Collect
- IP address and device information
- Browser type and version
- Time zone settings
- Website usage data (via cookies or analytics tools)
3. How We Use Your Information
We use your personal data for the following purposes:
- To provide our software development and IT consulting services
- To manage client relationships and communicate with you
- To respond to inquiries and provide support
- To manage contracts, invoicing, and payments
- To improve our services and website
- To comply with legal and regulatory obligations
4. Legal Basis for Processing
We rely on the following lawful bases under the UK GDPR:
- Contract – when processing is necessary for the performance of a contract
- Legitimate interests – for business development, service improvement, or fraud prevention
- Consent – when you have explicitly agreed (e.g., for marketing communications)
- Legal obligation – to comply with regulatory requirements
5. Sharing Your Data
We do not sell your personal data. We may share your information with:
- Service providers (e.g., cloud hosting, analytics, payment processors)
- Business partners and subcontractors (for project delivery)
- Legal, accounting, and professional advisors
- Regulatory authorities, if required by law
All third parties are contractually obligated to protect your data and only use it as instructed.
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, or as required by law (e.g., for financial or tax records). Once no longer needed, data will be securely deleted or anonymized.
7. Your Rights
Under the UK GDPR, you have the following rights:
- Right to access your personal data
- Right to rectify inaccurate or incomplete data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent (where applicable)
- Right to lodge a complaint with the ICO (www.ico.org.uk)
To exercise your rights, contact us at support@step2agility.com
8. Data Security
We take appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure. These measures include encryption, access controls, secure data storage, and staff training.
9. International Transfers
If we transfer personal data outside the UK (e.g., to cloud providers), we ensure appropriate safeguards are in place, such as:
- Adequacy decisions
- Standard contractual clauses approved by the UK ICO
- Data processing agreements with third-party providers
10. Cookies and Analytics
Our website may use cookies to improve user experience and analyze site usage. For more details, please refer to our Cookie Policy or contact us directly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review it periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we process your personal data, contact:
Step 2 Agility Ltd
Email: support@step2agility.com
Registered Office: Office 8482, 182-184 High Street North, East Ham, London E6 2JA UK.